Leading Experts in Kitchens & Bathrooms
At Reliable Quality Construction, our mission is to transform homes through exceptional craftsmanship and honest communication. Guided by our Christian values, we strive to serve others with integrity, compassion, and humility. We are committed to building lasting relationships by treating every home with care, transparency, and honoring God through the quality of our work. For it is the Lord we serve. Colossians 3:23
We show up, follow through, and deliver on our promises—every project, every time.
We take pride in our expert craftsmanship, quality materials, and attention to detail that ensures lasting results.
We believe in honest work, fair pricing, and doing what’s right for every client and every home.
We treat every project with care and respect, understanding that we’re working in someone’s home and helping bring their vision to life.
We communicate clearly and openly, providing honest estimates, timelines, and updates with no surprises.
Mark was raised into this career. His father, a custom residential home builder and general contractor out of West Chicago, brought Mark and his brothers up working at his side. Mentored by his father, he developed a genuine intrigue of hands-on hard work and renovation projects.
Upon Graduation, Mark plunged further into the construction industry. Alongside custom home builders, Mark drafted unique home plans, gaining matchless experience from some of the top creative minds in his field. In 2007, Mark opened Reliable Quality Construction pouring in the skills, experience, and passion he had acquired over so many years. After expansive experience in the construction industry, Mark is utilized in many facets in RQC, He is COO, and Chief Architect, but you will also find him working as our Project Design Specialist and On-Site Operations Manager. It’s hard to really pin down one job title for such a gifted tradesman.
When the project is complete you can find Mark going home to his lovely wife Ann. They love spending their family time outdoors snowmobiling, 4 wheeling, grilling, and taking the boat out. Quality time with loved ones and friends just relaxing and laughing helps this family refresh and refill to jump right into the next project.
Wayne discovered his passion for construction, building, and home renovation at the young age of fifteen. He began working for his uncle’s construction company before he was even old enough to drive and continued working alongside him throughout his schooling. During that time, Wayne gained a strong foundation in the industry that ultimately led him to launch his first construction company, specializing in all types of exterior remodeling.
Over the last 32 years, Wayne has continually expanded his expertise through a wide range of construction ventures performing nearly every aspect of the trade—from concrete and roofing to complete home builds. His commitment to excellence is reflected in his consistent attendance at professional training programs, industry seminars, and best-in-trade table meetings, allowing him to stay current and uphold the highest industry standards.
Wayne’s passion for construction has only grown stronger with time, culminating in his partnership with Mark Parker at Reliable Quality Construction (RQC). His extensive hands-on experience and deep industry knowledge uniquely qualify him to serve as CFO and Managing Director at RQC. In an ever-changing construction landscape, Wayne brings integrity, stability, and continuity to the company and to every project undertaken.
At RQC, Wayne fulfills multiple roles, including office, design and sales management. Thanks to his decades of experience, he is also regularly consulted as a trusted sales specialist, offering clients insight and guidance they can rely on.
Outside of work, Wayne enjoys spending time with his wife, Kathleen, and their daughters, Kaylee and Brooklyn. Together, they value laughter, big family dinners, time in the sun and water, and traveling on vacation. Wayne has a strong heart for service and is an active member of Calvary Church in Naperville, Illinois. There, he serves with the autistic children’s ministry most Sundays and participates in multiple local and international mission trips each year.
This industry got a hold of Austin at a young age. At 16, Austin dove headfirst into a love affair with the residential construction industry. Attention to details and headstrong work ethics are defining characteristics for Austin, son of COO, Mark. This family passed on quality tradesmen and ingenuity along within the life lessons and unwavering values.
Austin believes that quality work and detailed execution are the calling card of a job well done; our customers agree wholeheartedly. He utilizes his years of training at C.O.D in Architectural Technology and years of experience in the Parker family trade, to our advantage at RQC. Austin is a gifted multitasker and helps to facilitate onsite and in office continuity and expedience.
When the project is complete, Austin enjoys many technical hobbies, especially woodworking and wrenching on cars. He can often be found relaxing outdoors with his dog.
Posted on Dave SlowikTrustindex verifies that the original source of the review is Google. Reliable Quality Construction delivers the highest quality work with unmatched detail to every projectPosted on Caitlyn PTrustindex verifies that the original source of the review is Google. Reliable Quality Construction did a great job helping renovate our master bathroom. They were attentive and communicated through every step. I recommend using this group for any remodeling needs.Posted on Diane VitolkaTrustindex verifies that the original source of the review is Google. This was our first major remodel project of a master bath, and we were very happy with the communication, recommendations and assistance every step of the way!Posted on Jon JenkinsTrustindex verifies that the original source of the review is Google. I recently contracted RQC to do a bathroom remodel. After going through a couple of other contractors who didn’t even seem to want my business (slow to respond, heavily trying to upsell), I got recommended RQC by a local Facebook group. To say I am happy with my experience would be an understatement. I initially worked with Wayne who took the time to come to my house to thoroughly understand my project, and took extensive notes. Then I worked with Mark who handled the job. He was very responsive and made sure things were done right - pulled a permit, implemented dust controls where necessary, protected floors, made sure the ducting was the proper type for my exhaust and all of their subcontractors did excellent work! I would use them again in a heartbeat.Posted on Chris DziekanTrustindex verifies that the original source of the review is Google. Worked with Wayne this past summer on a bathroom remodeling project. He was quick to respond and addressed any issues we had. The workers were respectful and polite. Pricing was decent beating out the local competition as well. Will be using again on our next project.Posted on Matt MyersTrustindex verifies that the original source of the review is Google. We did two big projects with RQC (go visit Kamila Cakes and see for yourself) and they were both done professionally, on schedule, and everything they said they would do was complete. Even afterwards if there was some touch up or follow up, they came back out to make sure I was satisfied. Great communication during every phase, I can’t say enough great things about this team!Posted on Gary WTrustindex verifies that the original source of the review is Google. Reliable Quality Construction provided high quality remodeling of our basement at a reasonable price. They hit 95% of our requested design specs. On this point I’m not sure whether they misunderstood our request or we (the customer) failed to communicate clear expectations. They did however respond quickly and remediated the problem to our satisfaction. Their workers were courteous and performed the work in a professional manner. They could however provide better communication as to when they were done for the day. It is important for both parties to set clear expectations for design and material expectations since change orders can significantly drive up costs. All in all we were pleased with the quality of work and adherence to their construction schedule. We would recommend and use them again should the need arise.Posted on Vasant RamamurthyTrustindex verifies that the original source of the review is Google. Have used them twice and have had a great experience both times. They provide high quality work at a fair price, with good communication on project expectations and timelines. I’m happy to have found a contractor I can trust and will certainly use them for future projects.Posted on Dr. Sonia CooperTrustindex verifies that the original source of the review is Google. We had an outstanding experience with this team for our addition and remodel. They were truly wonderful to work with—friendly, communicative, and incredibly efficient. Their attention to detail was evident in every step of the process. They coordinated schedules so that multiple people could come on the same day, which meant we were never left waiting around. Even the inspectors mentioned they enjoy coming to check their work because it’s always done right. They took our rough ideas and brought them to life beautifully. Mark and Austin were our primary contacts, and they are genuinely some of the kindest people you’ll meet. We are so happy with the results and couldn’t recommend them more!Posted on Chuck MenesesTrustindex verifies that the original source of the review is Google. Mark was the best! Communication and Quality work. Met Mark after a horrible experience with another contractor and his team came in and fixed everything that needed to be fixed. Mark was on site regularly, texted almost everyday and addressed any concern immediately. Quality was spot on. My only regret is I did not find Reliable Quality Construction before I hired the other guy. This company is 100% the best in my opinion. Thank you Mark for helping us out of a bad situation!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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